Responsibilities: • Provide product support and customer service to customers • Assist in product design and development • Develop product documentation • Participate in product testing and troubleshooting • Collaborate with other departments to ensure product quality and success • Monitor and analyze customer feedback • Monitor and ensure product compliance with industry standards Requirements: • Bachelor’s degree in a related field • Excellent written and verbal communication skills • Ability to work independently and in a team environment • Ability to work in a fast-paced environment • Excellent problem-solving skills • Knowledge of product development process Preferred Skills: • Knowledge of project management principles • Experience with customer service • Ability to work with cross-functional teams • Knowledge of design software such as Adobe Creative Suite • Knowledge of product development tools such as JIRA, Confluence, and Agile